Help – Account & Billing

Golf Mentor offers a free tier (Rules Puzzle, Handicap Calculator) and a Premium membership (AI Caddy, swing analysis, full game tracking, goals, plans, AI chat coaching).

Pricing

  • Premium is billed monthly or annually — see current pricing at thegolfmentor.com/pricing.
  • A 21 day free trial is included — no purchase needed to start.

Upgrading to Premium

  1. Web — click the Upgrade link in the top navigation bar, or go to Settings → Billing → Upgrade.
  2. iOS app — tap the Options button in the top menu, select Settings, then Billing. Follow the in-app purchase prompts.
  3. Enter your payment details (Stripe on web; Apple In-App Purchase on iOS).
  4. Your account is upgraded immediately.

Updating Your Payment Method (Web)

  1. Go to Settings → Billing → Update Card Details.
  2. Enter your new card details and save.

Cancelling Your Subscription

  1. Web — go to Settings → Billing → Cancel Subscription and follow the prompts. You retain Premium access until the end of your current billing period.
  2. iOS — subscriptions purchased via Apple must be cancelled through iPhone Settings → [your name] → Subscriptions → The Golf Mentor.

Refunds

Refund requests can be submitted from Settings → Billing → Request Refund within the guarantee period. Contact [email protected] if you have questions.

Maximum Courses (iOS GPS)

Premium members can access a limited number of mapped golf courses per month (see your current plan for the limit). The count resets on your monthly billing date.

iOS vs. Web Subscriptions

  • Subscriptions purchased through the iOS App Store are managed by Apple.
  • Subscriptions purchased on the web are managed by Stripe.
  • Both grant the same Premium features but are billed separately.

Sign-In Link Opens in a Browser Instead of the App (Gmail)

If you tap your Golf Mentor sign-in link inside the Gmail app and it opens a web browser showing the website instead of opening the Golf Mentor app, this is a known Gmail app behaviour, not a Golf Mentor problem. It only happens when reading the email inside Gmail — try one of these fixes:

  1. Best fix — in Gmail, press and hold the sign-in link (don't just tap it) until a menu appears, then choose Open Link. This opens the Golf Mentor app correctly and works every time, with no settings to change.
  2. Alternatively, set Safari as your iPhone's default browser: open the iPhone Settings app, find Gmail in the list of apps, tap Default Browser App, and choose Safari.
  3. Or copy the link (press and hold it, then choose Copy) and paste it into Notes or Messages, then tap it there.

If none of these work, please [email protected] and let us know.